SLOW ADVENTURE WEBSITE PRIVACY STATEMENT
This statement relates to our privacy practices in connection with the Slow Adventure website. We are not responsible for the content or privacy practices of other websites that have links on our website.
If you have any questions about this privacy statement or how we handle your personal information, please contact us:
Tel: +353 (0)71 962 0170
Slow Adventure, as operators of slowadventure.ie, respects your rights to privacy. Any personal information you provide will be treated with the highest standards of security and confidentiality, strictly in compliance with current data protection legislation.
COLLECTION AND USE OF PERSONAL INFORMATION
What information we collect?
We may invite you to contact us or to provide information about yourself, if you choose to book with us, we will only share your booking information with our Trade Partners associated with our Slow Adventure experiences.
We use the information you provide to personalise your online experience and to deliver the content most suited to your needs. In addition, “cookies” (i.e. small text files placed on your computer when you first visit the site) are used. Most browsers now recognise when a cookie is offered and permit you to refuse or accept it. If you are not sure whether your browser has this capability, you should check with the software manufacturer, your company’s technology help desk or your Internet service provider. Cookies are primarily used to enhance your online experience and are not used to track the navigational habits of identified visitors unless we obtain your permission to do so. If you visit our sites to read or download information, such as news stories or articles, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you.
We may also collect information provided by you via phone, email, letter or from relevant third-party agent partners. This information will be stored in the same secure manner as if it were provided online.
The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected.
What information do we collect about you?
When you email us or contact us through our enquiry form, we collect personally identifiable information provided by you, which can include your name, postal address, telephone number and email address.
What personal information do we use?
We only use your personally identifiable information to respond to your requests, process your booking and to provide you with information about our services and provide you with more relevant marketing material about our services, unless you opt out of receiving this information. We also use personal information for the purposes of providing our services to clients, maintaining client relationships (such as informing our clients and prospective clients of services that may be of interest to them) and for any other related business activities.
How will your information be used?
Slow Adventure process the personal data you give us to respond to your queries and/or information requests.
Who receives your information?
Any information provided to us that are recorded may be forwarded to the relevant person within Slow Adventure and relevant activity providers associated with your Slow Adventure experience or query.
The sender’s email address will remain visible to all personnel tasked with dealing with the query. Slow Adventure treats all information received in emails in the strictest of confidence.
Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
What Personal Information do we share?
We do not share personal information with third parties outside of our Trade Partners associated with our Slow Adventure experiences. except as necessary to carry out our business or your request or as required by law or other legal processes, and we never sell your personal information. Furthermore, personal data collected by us may be transferred to our partners and affiliates where it is necessary to carry out our business or to meet the purpose for which you have submitted the information. Such information that is passed on to third parties to ensure the smooth running of your experience is your full name, phone number, dietary requirements and medical conditions. By submitting data through our site electronically you are providing explicit consent to trans-border transmission of data collected via our websites.
You may be contacted via email to invite you to review any trip you might take with us, to collect your feedback and improve our services.
Any reviews that are made to us by any means (email, phone, letter or review on internal or external websites may also be used in future promotional material and media for our advertising and promotional purposes.
How long will your personal data be held?
Slow Adventure will keep your personal information only for as long as required by us:
- To provide you with the services you have requested
- To comply with our statutory, legal, regulatory and contractual obligations
SECURITY OF YOUR INFORMATION
Our website runs on a secure server hosted by Blacknight our website hosting service provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure.
However, once we receive your personal data, we will take all reasonable steps to protect your personal data from loss, misuse, alteration or destruction and to prevent any unauthorised or unlawful disclosure or processing.
WHAT ARE YOUR RIGHTS?
Under data protection legislation you have the following rights:
- the right to access the personal data we hold about you
- the right to object to the processing of your personal data
- the right to data portability
- the right to complain about processing of your data carried out by us
- the right to object to automated decision making
- the right for your personal data to be updated
- the right to be forgotten
Please visit dataprotection.ie for further information on your rights.
If you wish to exercise any of your rights listed above or update you contact details held by us, please contact us: firstname.lastname@example.org
HOW TO MAKE A COMPLAINT
If you are unhappy with the way in which your personal data has been processed, you may in the first instance contact Slow Adventure using the contact details above.
If you remain dissatisfied, then you have the right to make a complaint directly to the Data Protection Commissioner. The Data Protection Commissioner can be contacted as follows:
The Data Protection Commissioner
This Privacy Statement was updated September 2020. It is subject to change, please check our website regularly to see recent changes.
HOW DO WE STORE YOUR PAYMENT INFORMATION?
We do not process any payments and are instead processed through PayPay, our Payment Service Provider, who fully comply with the EU Payment Services Directive in the European Economic area. Slow Adventure do not hold any credit/debit card information, or any other financial information provided by you.
KEEPING IN TOUCH
At the time of booking, you have the option to subscribe, or not, to our newsletter. There is an option to opt out of this subscription at the bottom of every newsletter. To receive our newsletter, we only require your name and email address. This data will be retained on a secure database. If you opt out of the subscription it will be deleted.
From time to time, we may run a competition either via our website, newsletter and/or social media. When you enter a competition, we may collect your name, email address and postal address. This will be kept securely and will only be used in conjunction with the competition and deleted afterwards.
You can find out about any information we hold about you by making a ‘right of access’ request under the General Data Protection Regulations. If we hold any information about you, we will tell you why we hold it, who it has been/will be disclosed to and provide you with a copy of the information in a portable format. You have the right for the data to be updated or erased, or the process restricted. You will not be subject to automated decision making and if you have any concerns over anyway in which we handle your data then please do get in touch with us.
When you visit our website, your browser checks if the site’s ‘digital’ or ‘public key’ certificate is legitimate. If it is not, your browser warns you. An encrypted website and web browsers work together to encrypt information you exchange with the site. The key used for the encryption is contained in the site’s security certificate. This protects your login information, credit card numbers, addresses, and other secure data.
We do not record sensitive data relating to your health, ethnicity, religious or political beliefs unless it is strictly necessary.
PROVIDING DATA TO FULFIL YOUR REQUESTS
There is certain information that we must know about you so that we can commence and execute our duties.
Who we are
Our website address is: http://refreshingdemo.com/sa-test.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.